Provides administrative services, translation and interpretive services, referrals, transportation services, and a free computer lab for community use. In addition, this program currently supports the Direct Services Program in which community members work with volunteers to fill out human services paperwork, study for the GED, TOEFL, and Citizenship exams, fill out college applications, and work on summer-school homework. Free citizenship test study materials are provided to the students. They also invite USCIS officials to their classes for a Naturalization & Citizenship Information Session about the naturalization process, the naturalization test and right and responsibilities of U.S. Citizenship.

Provides case management services, connects newcomers with community volunteers and organizations, and assists with various resettlement tasks, including housing, education, employment, healthcare, and cultural adaptation.

Answers questions about federal agencies and provides help with resolving a problem with such agencies, including the Social Security Administration, the Immigration and Naturalization Service, Internal Revenue Offers help resolving problems with Social Security, Immigration, IRS, and other federal agencies. Assists with service academy nominations. Provides help with federal grant searches, US flags, and visits to the Capitol and White House. Visits to the Capitol and White House must be scheduled and require lead time. Senator Welch is unable to help with problems involving state or judicial agencies.

Answers questions about federal agencies and provides help with resolving a problem with such agencies, including the Social Security Administration, the Immigration and Naturalization Service, Internal Revenue Offers help resolving problems with Social Security, Immigration, IRS, and other federal agencies. Assists with service academy nominations. Provides help with federal grant searches, US flags, and visits to the Capitol and White House. Visits to the Capitol and White House must be scheduled and require lead time. Senator Welch is unable to help with problems involving state or judicial agencies.