Provides information and assistance on all types of identity theft. Services include complaint forms, reporting, online prevention tool kits, and resources on consumer protection.

Provides a consumer complaint line for reporting incidents of consumer fraud or deception and investigates and prosecutes violations of Vermont's consumer laws. Issues scam alerts to inform the public of fraudulent telephone and Internet activities and mediates disputes between consumers and businesses. Automotive Consumer Assistance Program (AUTOCAP) handles complaints about vehicles purchased from a Vermont Auto Dealers Association (VADA) member. This program handles complaints consumers may have with their propane company. Also provides information and advise about telemarketing, charitable solicitation and debt collection calls. Sign up to automatically receive Scam Alerts at: https://vem.vermont.gov/vtalert

Provides information about preventing tax scams and fraud, as well as identity theft. Offers forms and other methods of reporting these abuses. Provides alerts about tax scams, including an annual "Dirty Dozen" list of common scams. Telephone service is primarily recorded information. Avoid tax fraud: The IRS does not initiate contact with taxpayers by email to request personal or financial information. This includes any type of electronic communication, such as text messages and social media channels. Tax Fraud Hotline offers a recorded message with options to report fraud, including ordering forms by mail.