Provides complaint resolution to the public, as well as purchase and protection tips, business and charity reviews, consumer purchase planning trends, and customer reviews. The organization also provides the BBB Military Line for retired, active, and reserve military consumers and their families. Services include consumer education, financial education, and dispute resolution. Consumer complaints will not be accepted via telephone. Complaint forms may be completed online, or a paper complaint form requested via telephone. Text "BBB" to 24587 to ask a question. Standard text messaging rates may apply.

Enforces federal and state statutes and regulations in order to assure the safety and well-being of persons who are elderly or disabled. Receives and investigates complaints about providers of health care services. Licenses and provides information to the general public about health care facilities and services such as nursing homes, residential care homes, hospitals and home health care.

Insures deposits at federally insured credit unions, protects the members who own credit unions, and charters and regulates federal credit unions. Provides services through its online Consumer Assistance Center, which include answers to questions, a complaint process, and a toll-free hotline. Informs consumers about fraud alerts and prevention strategies through its Fraud Hotline and online Fraud Prevention Center. Provides a Financial Literacy & Education webpage with links to informational material. Fraud Hotline requests callers to leave a message, which they will return as soon as possible. For credit union complaints, first try to resolve the problem directly with the credit union. This may involve contacting the credit union's customer service department, senior credit union management, or the supervisory committee. If the issue is not resolved, contact NCUA’s Consumer Assistance Center for help by completing the NCUA Consumer Assistance Form.

Receives and addresses consumer complaints regarding financial institutions' services and products, including mortgages, student loans, payday loans, auto loans and leases; as well as complaints about credit reporting agencies; credit card companies; debt collectors; and a variety of other consumer financial products. Individuals may also browse an online database of past consumer complaints. The Consumer Financial Protection Bureau (CFPB) will forward a complaint to the company in question, and work to get a response. Most companies respond to the consumer and the CFPB within 15 Days after a complaint is filed; more complex cases may take up to 60 days.

Provides information about product safety recalls. Does NOT cover automobiles, trucks, or other street vehicles; boats or other marine vehicles; food, drugs or cosmetics; or firearms.

Provides a consumer complaint line for reporting incidents of consumer fraud or deception and investigates and prosecutes violations of Vermont's consumer laws. Issues scam alerts to inform the public of fraudulent telephone and Internet activities and mediates disputes between consumers and businesses. Automotive Consumer Assistance Program (AUTOCAP) handles complaints about vehicles purchased from a Vermont Auto Dealers Association (VADA) member. This program handles complaints consumers may have with their propane company. Also provides information and advise about telemarketing, charitable solicitation and debt collection calls. Sign up to automatically receive Scam Alerts at: https://vem.vermont.gov/vtalert

Accepts consumer complaints regarding fraud and online privacy, and seeks refunds for groups of people affected by deceptive claims and services, such as cryptocurrency scams. Provides information about recent cases that resulted in consumer refunds, and suggestions about how consumers can proceed. The FTC cannot resolve individual consumer complaints, but when enough complaints are received about a particular organization or company, the FTC may open an investigation. Visit website to file a consumer complaint online or Mail a complaint to: Consumer Response Center, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.