Provides confidential, client-directed assistance in gaining information and access to government and community programs, including housing, transportation, Meals on Wheels, congregate meals, 3SquaresVT (food stamps), Medicaid, health-care insurance, rebates, adult day services, hoarding issues, and mental health services. Options Counseling is also available to enable older adults to maintain independence. Maintains a regional listing of in-home assistance providers available to assist seniors with continuing to live independently at home.