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FAMILY SERVICES | VERMONT DEPARTMENT FOR CHILDREN AND FAMILIES - FAMILY SERVICES DIVISION

Responds to reports of suspected child abuse and neglect, and helps parents get the services and supports they need. Vermont Department for Children and Families Family Services Division (DCF/FSD) is also responsible for placing children in temporary out-of-home care when necessary to keep them safe, working with parents and relatives toward children's safe return home, and finding permanent homes for children who can't return home safely. The program provides a hotline number for reporting suspected cases of child abuse, neglect, or risk of harm. Social workers who answer the line take reports, conduct investigations, assess families, and make recommendations for services to alleviate family stress and improve parenting skills. The person making the report does not need to prove that the child has been abused. The intake worker will talk with the concerned person about their observations. If there is information to indicate that the child may have been abused or neglected as defined in state law, the referral will be accepted as a report. The supervisor will make the decision as to whether a situation would be considered abuse.

Last Assured

03/01/2024

Physical Address

27 Federal Street, Suite 300, Saint Albans, VT 05478-2247

Hours

Regional Offices: Monday-Friday: 7:45am-4:30pm; Child Protection Hotline: 24Hours/7Days

Fax

(802) 527-5404

Voice

(800) 649-5285

Toll-Free | 24 Hour Child Protection Hotline and Centralized Intake

Application process

By Website; By Telephone

Agency info

VERMONT DEPARTMENT FOR CHILDREN AND FAMILIES - FAMILY SERVICES DIVISION

Vermont Department for Children and Families - Family Services Division is a state government organization that works to ensure that children and youth are safe from abuse, their basic needs are met, they abide by the law, and their families are supported to achieve these goals.