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LIFELINE PHONE/INTERNET SERVICE CREDIT | VERMONT DEPARTMENT OF PUBLIC SERVICE

Helps low-income households maintain telephone or internet services through a discount on monthly services. Not all phone or internet companies participate. Vermonters on some pharmacy-only assistance also may not qualify. Only one Lifeline discount per household. Select tracphones (prepaid phones) are being added. It may take up to 3 months for the credit to appear on the bill.

Last Assured

04/23/2024

Physical Address

112 State Street, Montpelier, VT 05620

Hours

Hours Vary depending on company; Lifeline program support: 7Days: 9:00am-9:00pm

Voice

(800) 734-8390

Toll-Free | TTY

Voice

(800) 253-0191

Toll-Free | TDD (Vermont Relay)

Voice

(800) 622-4496

Toll-Free | Consumer Affairs Hotline

Fax

(802) 828-2342

Application process

By Website or By Mail to request an application from participating phone or internet provider; list of participating providers available on website

Eligibility

Income Guidelines Apply; Recipients of 3SquaresVT, Section 8 Vouchers, Medicaid, SSI, and Veterans Pension and Survivors Benefit are automatically eligible

Agency info

VERMONT DEPARTMENT OF PUBLIC SERVICE

The Vermont Department of Public Service is a state government agency that provides public advocacy, planning, programs, and other actions in response to Vermont consumers' needs for energy, telecommunications and regulated utility systems. DPS also provides the 7-1-1 number, a telecommunications relay service for the Deaf, hard of hearing, and speech impaired.