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MEDICAL ALERT SERVICES | PHILIPS LIFELINE

Provides the equipment and 24-hour personal response services that connect users to trained associates who can send help quickly, allowing at-risk individuals to continue to live as independently as possible. Activation of the emergency response system can provide an immediate professional response to emergency situations such as falling. Some services include fall detection. Also provides medication dispensing equipment. For people who have LTC Medicaid, Lifeline offers a companion pendant (if more than one person living in household is in need) free of charge. Fall detection services do not detect 100% of falls.

Last Assured

07/19/2024

Physical Address

200 David Lynch Boulevard, #300, Marlborough, MA 01752

Hours

24Hours/7Days

Voice

(800) 635-6156

Toll-Free | General Customer Service

Voice

(855) 681-5351

Toll-Free | Service Orders

Application process

By Telephone

Fee

Fixed Fees

Eligibility

Older Adults and Individuals with Disabilities in need of safety assistance; Referral required from a Medicaid Case Manager for Medicaid Waiver; Adults 60 years and older should contact local Area Agency on Aging to request financial assistance that may be available

Agency info

PHILIPS LIFELINE

Philips Lifeline is a for-profit company that sells personal emergency alert systems equipment with 24-hour personal response services.