Provides assistance and education to protect consumers from financial fraud, and offers help with filing complaints. Regulates state-chartered banks, credit unions, and lenders, and can answer related questions and concerns. Provides information about mortgage assistance programs, approved reverse mortgage counselors, and foreclosure filing. Also enables consumers to check to see if their lender is licensed. Banking Division does NOT distribute funds to distressed mortgage holders. Complaints about national banks should be directed to the Federal Office of the Comptroller of the Currency (OCC). Federal credit union complaints should be directed to National Credit Union Administration (NCUA).